On-line Help
   
This secton is designed to provide you with answers to the most common questions sent to us by users like yourself. We hope this is helpful in answering your question, but, if you're still stuck, don't hesitate to send us your question by email at any time.

An email address I've entered is generating an "incorrect format" error.
   
In the event that you receive an "incorrect format" error when entering an email address for one or more of your guests, there are a few things to double check:

  • Make sure that you have provided an "@" symbol between the user name and the email domain
  • Make sure that you have entered a valid email domain (ex. @aol.com, @hotmail.com, @yahoo.com...)
  • Make sure that you have the correct spelling, and have not added an extra period or @ symbol in the e-mail address.
   

 
We hope this section has been helpful in answering you question, if you continue to have problems, don't hesitate to send us your question by email at any time.


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